At limau 55, your privacy is more than a legal obligation — it's a responsibility we take seriously. This policy explains clearly how we collect, use, store, and protect the personal information of every Malaysian player who trusts our platform.
This is our concrete commitment to every Malaysian player on how your personal data is managed on the Limau 55 platform.
All communications between your device and Limau 55's servers are protected by 256-bit SSL encryption – the same standard used by Maybank, CIMB and Malaysia's major banks. Your data cannot be intercepted by any third party.
Limau 55 has never and will never sell, rent, or share your personal data with any third party for marketing or commercial purposes. Your information is used solely for platform operations and to provide services to you.
Your betting activity records are never publicly shared. Your full name will not appear on any public display – we use aliases for all winning showcases and platform statistics.
All personal data is stored on secure servers with strict access controls. Only Limau 55 staff who require access to carry out their duties are permitted to view player data – and all access is logged and monitored.
The limau 55 Privacy Policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA). You have the legal right to access and correct any personal data we hold about you.
You may request a copy of your personal data, submit a correction request, or request the deletion of your account and data at any time. Our team will process your request within 14 business days.
Limau 55 collects your personal information only when necessary to provide our betting platform services. The following are the categories of information we collect and why they are required:
| Data Category | Sample Information | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, national ID number, date of birth | Age & identity verification, KYC compliance |
| Contact Data | Email address, Malaysian mobile number | Account communications, notifications & support |
| Financial Data | E-wallet details (TnG, GrabPay), bank account numbers | Processing deposits & withdrawals in MYR |
| Activity Data | Betting history, game types, wager amounts | VIP programme, fraud detection, compliance |
| Technical Data | IP address, device type, web browser, operating system | Account security, unusual access detection |
| Usage Data | Pages visited, time spent, clicks | Platform improvements & user experience |
Limau 55 does not collect sensitive information such as medical records, religious beliefs, political views or biometric data. We only collect information that is strictly necessary to operate the platform safely and responsibly.
Data collected by Limau 55 used solely for the purposes stated below and not for any other purpose without your consent:
Limau 55 invests seriously in security infrastructure to ensure your personal data remains protected at all times. The following are the security layers we have in place:
While we take all reasonable security measures, no digital system can guarantee 100% security. We therefore encourage you to play your part in keeping your account safe by choosing a strong password and never sharing your login details with anyone.
Limau 55 does not sell or share your personal data with third parties for their commercial purposes. However, there are limited situations where we may need to share certain information:
In all cases of data sharing, Limau 55 ensuring that any party receiving the data is bound by data protection obligations that are equivalent to or stricter than the standards we apply.
Platform Limau 55 uses cookies and similar tracking technologies to enhance your experience and ensure the platform runs smoothly. The following are the types of cookies we use:
You can manage your cookie settings through your web browser. However, disabling essential cookies may affect platform functionality and your login experience. Continued use of the platform Limau 55 after reading this notice is considered your consent to the use of cookies as described.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by Limau 55:
Request a copy of the personal data we hold about you in a readable format.
Request the correction of personal data that is inaccurate, incomplete, or outdated.
Request the deletion of your personal data when it is no longer needed for its original purpose.
Object to the processing of your personal data for specific purposes such as direct marketing.
Request a restriction on the processing of your data in certain circumstances during a dispute or review.
Receive your data in a structured, machine-readable format for portability purposes if needed.
To exercise any of the above rights, submit a written request to support@limau55.asia with the subject line "Data Rights Request – [Your Full Name]". We will process your request within 14 working days and may require identity verification before processing requests involving sensitive data.
Financial transaction security is a top priority Limau 55. Here is how we protect your payment data:
Limau 55 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, Malaysian legal requirements, or platform improvements. When we make material changes:
We encourage you to review this Privacy Policy page periodically to ensure you are always informed about how Limau 55 manage your personal data. If you do not agree with any changes, you have the right to close your account and request deletion of your personal data in accordance with the procedure set out in Section 6.
If you have any questions, concerns or complaints about how Limau 55 manage your personal data, or if you wish to exercise any of the rights outlined in Section 6, please contact us through the following channels:
We are committed to addressing all privacy-related enquiries seriously and within a reasonable timeframe. If you are not satisfied with our response, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP).
In today's digital world, personal data is among the most valuable assets you own. When you register on any online platform — including a betting platform like Limau 55 – you are providing information that, if not handled properly, could expose you to privacy and security risks. That is why we believe a transparent, easy-to-understand privacy policy is more than just a legal document – it is a trust agreement between us and every Malaysian player who chooses to play with us.
Limau 55 builds our privacy policy on the principle of minimum data collection — we only collect information we genuinely need to operate our services safely and responsibly. This means we do not collect irrelevant data, sell user profiles to advertisers, or share your betting activity history with unrelated parties. Every detail you provide is a trust — and one we safeguard wholeheartedly.
One of the most critical aspects of privacy protection on a betting platform is the security of financial data. When you make a deposit using Touch 'n Go eWallet, GrabPay, or FPX via Maybank2u on Limau 55, your payment information is processed through encrypted channels and is never stored in a form that could be misused. We understand that your trust in us to handle your money safely is the foundation of the relationship we build with Malaysia's player community.
The right to data deletion is among the most frequently asked about rights by users Limau 55. Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the right to request deletion of your personal data when it is no longer required. However, it is important to understand that this right has legal limits — data that must be retained for legal compliance, fraud prevention, or dispute resolution cannot be deleted immediately. In such cases, we will clearly explain why the data needs to be kept and for how long.
Regarding our use of cookies, we understand that many Malaysian users are concerned about how their online activity is tracked. At Limau 55, cookies are used primarily to ensure the platform functions correctly and to enhance your experience — not to track your activity across other platforms or build a marketing profile. The analytics cookies we use only process data in aggregate form that does not identify you as an individual.
We also recognise that many Malaysian players access the platform from their smartphones – which means mobile data security is just as important as desktop security. The mobile platform Limau 55 uses encryption that is just as strong as the desktop version, and we do not store sensitive information in device caches that could be accessed by other applications. Every login session is encrypted, and sessions left idle for too long are automatically terminated for added security.
One final thing we want to emphasise is transparency. We believe that players who understand exactly how their data is managed are players who feel more confident and more satisfied. That is why we wrote this Privacy Policy in plain, accessible language rather than dense legal jargon that requires a lawyer to interpret. If at any point you have questions about your data privacy at Limau 55, our team is ready to assist via live chat or email. Your trust is something we never take for granted — and we will continue working every day to deserve it.
Protecting your data is not a single layer of security — it is a multi-layered defence system working together to keep your information safe at all times.
Bank-level encryption for all communications
Data encryption at rest
Two-factor authentication for system access
Real-time threat detection
Every data access is recorded & monitored
Full Compliance with Malaysian Law
Answers to the most frequently asked questions by Malaysian players about privacy and data security at Limau 55.
This Privacy Policy should be read together with other policy documents governing the use of the Limau 55 platform. All documents are designed to give you a complete picture of your rights, responsibilities, and protections as a user.